Questions about our assistant virtual service for companies

Frequently asked questions about our assistant virtual service for companies. Whether you are a telemarketer or a user, ask your questions here and find answers.

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  1. Exclusive virtual assistant With the virtual assistant service, you can have an assistant, who will work during the hours you choose and doing the tasks you have decided for your company, within the limits, the skills and schedules indicated on the agent profile page. If the agent works for you for 1 day or 1 month, this ...
  2. Assistant to also receive calls In general, virtual assistants do not receive phone calls. They are available to help you perform computer tasks, reply to mail, chat, work on World, Excel, Power point, etc. However, some profiles also accept calls. You must send us an email indicating the desired profile and we will do the ...
  3. Assistant speaking several languages In our network of virtual assistants, you will find profiles that speak several languages (French, English, Spanish, Portuguese, Arabic ...) for different tasks. If you can not find these profiles here on the web, contact our team specifying the desired languages and we will do the necessary.
  4. Virtual assistant but also courier On our website, virtual assistants usually work on tasks such as responding to emails, responding to web page chats, working on World, Excel, Power Point, searching the internet, etc. For the assistant to work also as a courier, you must find a profile that resides in the city of your choice and ...
  5. Process orders and emails Yes, a virtual assistant can process orders and respond to emails from your customers. You must train your agent so that he understands your way of working and can offer you a quality service. For online order processing, most agents know how CMS works, which will save you long training hours.

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