My balance is negative

It is possible that in some sections of your account in pbs, the balance appears in negative (example -5) while you have just charged your account. In these cases, we recommend that you only consider the amount shown in "AVAILABLE FUNDS" that you can see as soon as you log in to PBS in the upper left.

Our system works in credit mode and not debit. When you have -5 euros, it means that 5 euros is the balance in your favor. In our service invoices, the amount to be paid can also appear negative (example -15). This indicates that you have nothing to pay and that your remaining balance after issuing the invoice is 15 euros.

Categories: Billing service
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